In her seminars Dance told the story of the city slicker stopping in a small town to ask a farmer directions. The stranger looks at the dog sitting at the man's feet and says, "Your dog bite?" The farmer says no and when the stranger reaches down to pet the dog, he gets bitten. The man jumps back and angril
y says, "You said your dog didn't bite!" The farmer replies, "Mine doesn't. This here dog's not mine."
The art of interviewing isn't only about analyzing the subjects' answers and their body language and demeanor; it's also about asking the right questions.
The facts about the Croytons' murders and every moment afterward had been documented by police and reporters. So Kathryn Dance decided to inquire about the one period of time that no one had apparently ever asked about: before the murders.
"Tare, I want to hear about what happened earlier."
"Earlier?"
"Sure. Let's start with earlier that day."
Theresa frowned. "Oh, I don't even remember much about it. I mean, what happened that night, it kind of shoved everything else away."
"Give it a try. Think back. It was May. You were in school then, right?"
"Yeah."
"What day of the week?"
"Um, it was Friday."
"You remembered that pretty fast."
"Oh, because on a lot of Fridays Dad'd take us kids places. That day we were going to the carnival rides in Santa Cruz. Only everything got messed up because I got sick." Theresa thought back, rubbing her eyes. "Brenda and Steve--my sister and brother--and I were going, and Mom stayed at home because she had a benefit or something on Saturday she had to work on."
"But plans got changed?"
"Right. We were, like, on our way but . . ." She looked down. "I got sick. In the car. So we turned around and went home."
"What did you have? A cold?"
"Stomach flu." Theresa winced and touched her belly.
"Oh, I just hate that."
"Yeah, it sucks."
"And you got back home about when?"
"Five thirty, maybe."
"And you went straight to bed."
"Yeah, that's right." She looked out the window at the gnarled tree.
"And then you woke up, hearing the TV show."
The girl twined a brown strand of hair around a finger. "Quebec." A laughing grimace.
At this point, Kathryn Dance paused. She realized she had a decision to make, an important one.
Because there was no doubt that Theresa was being deceptive.
When she'd been making casual conversation and, later, talking about what Theresa had overheard from the TV room, the girl's kinesic behavior was relaxed and open, though she obviously was experiencing general stress--anyone who's talking to a police officer as part of an investigation, even an innocent victim, experiences this.
But as soon as she started talking about the trip to the Santa Cruz boardwalk she displayed hesitations of speech, she covered parts of her face and ear--negation gestures--and looked out the window--aversion. Trying to appear calm and casual, she revealed the stress she was experiencing by bobbing her foot. Dance sensed deception stress patterns and that the girl was in the denial response state.